Category: Association Operations

Glass façades are for many the epitome of contemporary urban architecture and design. Sleek, clean, and modern, they give the impression of an Emerald City of the future, rising above the bricks and mortar of yesterday’s Gotham. Yet with th…

Living in close quarters can—and often does—lead to conflict. In co-op, condo, and HOA communities, conflict can occur between residents, or between a resident and the board. And to complicate matters, a seemingly isolated conflict between …

The topic of insurance can provoke fear in the most steadfast of board members. It’s both terrifying in what its purpose implies, and yet at the same time mind-numbingly boring. It’s also one of the most important components in protecting o…

In the world of owned residential communities like co-ops, condominiums, and HOAs, the issue of leased or sublet units is often the elephant in the corner of the communal room. Most owners choose to buy their units because they want a stabl…

The COVID-19 pandemic affected the daily lives of millions in the United States and around the world in myriad ways, including the business of managing an HOA or condo association. Although electronic voting for association elections has be…

Of the many consequential decisions boards and board members have to make on behalf of their communities, choosing a management company—or a manager within a given firm—is among the biggest. Managers are the point of contact between residen…

In recent years, concern over accelerating climate change has put increasing emphasis on ‘going green.’ This broad trend encompasses everything from what we eat to what we wear, to how we build our homes, and how we clean them. With the glo…

Whether you’re a manager or a board member, running a condo, HOA, or co-op has never been an easy job. There’s always a capital project to fund, a contractor to hire, a dispute to resolve, a leak to repair...the list can feel endless. Add t…

For over two years, the pandemic dominated just about every facet of multifamily community management, impacting everything from how meetings were held to how lobbies were cleaned. One area of particular concern during this unprecedented ti…

In early 2020, our firm was hired to prepare a reserve study for an unremarkable 136-unit, 12-story condominium in south Florida. It was the kind of association you could drive right by without noticing, not much different from all the othe…