Maintenance Securing Air Quality in the COVID-19 Era
2020 October Securing Air Quality in the COVID-19 Era

COVID-19 has caused more far-ranging, persistent anxiety than any other event in recent history. It has affected our jobs, our living situations, and the way we interact with others, and it’s not done with us yet. Scientists and public heal…

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COVID-19 Collections in 2020
Collections in 2020

The first seven months of 2020 have been difficult and uncertain for our country. With the emergence of the COVID-19 pandemic, we are all navigating uncharted waters and doing our best to adapt. Amid this unprecedented challenge, racial ten…

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Real Estate Trends Expanding the Virtual Tour
Expanding the Virtual Tour

At the start of the coronavirus pandemic, with traditional in-person apartment showings off the table for pretty much the entire spring season, many in the residential real estate industry scrambled to incorporate “virtual” components into …

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Owner Relations Communicate...and Then OVERcommunicate
Communicate...and Then OVERcommunicate

A few years ago, I was on the phone with a homeowner. He was irate with how his community’s money was being spent. He was unhappy with the budget increase. It was a call I took regularly from any one of my homeowners (and more often than no…

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COVID-19 Touchless Technology vs. COVID-19
Touchless Technology vs. COVID-19

During the COVID-19 pandemic, many condos, co-ops and rental buildings in NYC restricted the entry of nannies, dog walkers, housekeepers, outside contractors, etc. to their properties, limiting access to residents and essential building sta…

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