Maintenance Laundry Room Maintenance
2017 November Laundry Room Maintenance

Can you imagine living in a building or association that doesn’t have a laundry room? These days, having on-site laundry facilities for residents isn’t an amenity – it’s a necessity, and keeping yours functional and well-maintained is just …

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Maintenance Optimizing HVAC
2017 November Optimizing HVAC

Everyone loves the turning of the seasons, what with leaves changing and snow falling and pools opening and the like. But Mother Nature has little concern for the comfort of humans, so fluctuating temperatures bring the need for residential…

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Q&A Q&A: Owners’ Lack of Interest in Serving on a Board
2017 October Q&A: Owners’ Lack of Interest in Serving on a Board

Q.  I live in a 96-unit condominium building and have served on the board of our association for 16 years. There are nine of us on the board, seven of whom (including myself) are at the age where we’d like some of the younger owners to con…

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Q&A Q&A: Renting Out a Condo
2017 October Q&A: Renting Out a Condo

Q.  Can an association change an owner’s right to rent out his condo?            —Curious Board Member A.  “The general answer is yes, the association can change an owner’s right to rent out his or her condominium,” says attorney Rachel…

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Board Operations Supporting Your Staff
2017 October Supporting Your Staff

Most people go about their days paying little attention to the labor performed by those who make their lives easier. From transit workers to service employees to government officials, how often does one stop to thank the people making every…

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Board Operations The Roles of Building Staff
2017 October The Roles of Building Staff

Supers, building managers, maintenance persons, custodial staff, groundskeeping personnel, porters, doormen, concierges—depending on the size of a community, the staff roster for a condo, co-op or HOA can be pretty long. The truth is, in th…

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Board Operations Board Transparency
2017 October Board Transparency

Community living—the very basis of co-op, condo and HOA life—is based on the idea of trust. In a community of potentially hundreds or thousands of residents, every resident can’t be involved in the making of every decision. Too many cooks c…

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Q&A Q&A: Where Are Our Rights?
2017 September Q&A: Where Are Our Rights?

Q. What do you do when the president of the board, property manager, and super are all from the same family? I tried waking up our shareholders with memos and flyers about the conflict of interest to no avail. Our beautiful Garden of Eden…

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Q&A Q&A: Is HOA Responsible for Removing Tree Roots?
2017 September Q&A: Is HOA Responsible for Removing Tree Roots?

Q. We own a townhouse style condo (one unit on each side, no unit above or below ours ). We have a wooden deck in the back our unit. Deck maintenance (i.e., painting, wood repair) is our responsibility. However there is a big tree 15 feet…

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Q&A Q&A: Where Do We Go When Management Commits Fraud?
2017 September Q&A: Where Do We Go When Management Commits Fraud?

Q. Who can we contact to file a complaint, other than the Department of Business and Professional Regulation (DBRP), against the management company for knowingly submitting forged proxies at our annual meeting? We are a POA.  We already f…

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